Billing & Payment Processing
ACH Authorization Form
Complete form to commence automatic payment withdrawal from your checking or savings account
ACH Stop or Change Form
Complete form to stop or change your existing automatic payment withdrawal
Fee and Cost Schedule
Comprehensive list of fees and costs regarding loan servicing.
Escrow Waiver Request
Complete form to request the discontinuance of your Escrow Account
Complete form to request a recast on your loan
Customer Insurance Loss Draft
Complete form and send with insurance check regarding any loss to your property
Complete along with Borrower Assistance form to request financial assistance with your loan.
Borrower Assistance Form
Complete form to request financial assistance with your loan
Financial Assistance Form
Complete along with Borrower Assistance form and 4506-T to request financial assistance with your loan.
Active Military Duty
Complete form to advise Flat Branch Mortgage, Inc of military deployment
General Account Information
Borrower Authorization for Third Party Form
Complete form to allow an additional party access to your loan information
Change of Information Form
Complete form for change of address, phone number, social security number or email address