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Billing & Payment Processing

ACH Authorization Form

Complete form to commence automatic payment withdrawal from your checking or savings account

ACH Stop or Change Form

Complete form to stop or change your existing automatic payment withdrawal

Fee and Cost Schedule

Comprehensive list of fees and costs regarding loan servicing.

Escrow

Escrow Waiver Request

Complete form to request the discontinuance of your Escrow Account

Recast Request

Complete form to request a recast on your loan

Insurance Claims

Customer Insurance Loss Draft

Complete form and send with insurance check regarding any loss to your property

Payment Assistance

4506-T

Complete along with Borrower Assistance form to request financial assistance with your loan.

Borrower Assistance Form

Complete form to request financial assistance with your loan

Financial Assistance Form

Complete along with Borrower Assistance form and 4506-T to request financial assistance with your loan.

SCRA

Active Military Duty

Complete form to advise Flat Branch Mortgage, Inc of military deployment

General Account Information

Borrower Authorization for Third Party Form

Complete form to allow an additional party access to your loan information

Change of Information Form

Complete form for change of address, phone number, social security number or email address